MedMatch Nurse Privacy Policy
Privacy Policy
1. Introduction
MedMatch Solutions, Inc. ("MedMatch," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you use our website and services (the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect various types of information to provide and improve our Services.
Information you provide to us directly:
For nurses: Your name, contact information, resume, professional credentials (e.g., nursing license number, NCLEX status), educational background, work history, and immigration status.
For healthcare employers and staffing agencies: Your name, job title, company name, contact information, and information about your staffing needs.
Information we collect automatically: When you visit our website, we automatically collect certain information about your device and usage, including your IP address, browser type, operating system, and the pages you visit. This data helps us analyze website traffic and improve our user experience.
Information from third parties: We may receive information about you from third parties, such as professional credentialing bodies, educational institutions, or other partners, to verify your identity and qualifications.
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain our Services.
To match nurses with suitable job opportunities.
To communicate with you about your application, partnership, or other inquiries.
To process visa and immigration applications on your behalf.
To improve our Services and develop new features.
To ensure compliance with legal and regulatory obligations.
To prevent fraud and protect the security of our Services.
4. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
With your explicit consent.
With potential employers to facilitate a job match.
With third-party service providers who perform services on our behalf, such as immigration attorneys, credentialing organizations, or data hosting providers.
To comply with legal obligations, such as a court order or subpoena.
To protect our rights, property, or safety, or the rights, property, or safety of others.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at the address provided below. We will respond to your request in accordance with applicable law.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Services after any changes indicates your acceptance of the updated policy.
Frequently Asked Questions
Q: What makes MedMatch different from other recruitment agencies?
A: We believe in a holistic, ethical approach. While many agencies focus only on a successful placement, we focus on your long-term well-being and success. Our commitment to cultural integration, mentorship, and community-building is what sets us apart and ensures you have the support system you need to thrive.
Q: Do you offer financial support for the transition?
A: MedMatch operates on an "employer pays" model, which means you are never charged for our recruitment services. The cost to migrate to the USA as a nurse, including visa fees and travel, is covered by your future employer, ensuring a transparent and ethical process.
Q: Can my family members also receive support?
A: Absolutely. We recognize this is a family journey. Our support extends to your loved ones, with resources that can include assistance with school enrollment for children and guidance on finding employment for spouses. Your family’s well-being is crucial to your long-term success.
Q: How will I handle the separation from my children and family?
A: We understand this is one of the most significant sacrifices. Our program includes family preparation components that offer guidance on communication strategies, and we provide information on family visa processes so you can be reunited with your loved ones. We also connect you with other nurses who have successfully navigated this journey.
Q1: What kind of support is available to help me deal with the transition to the USA?
A: We provide comprehensive support that addresses both the practical and emotional aspects of your move. Our programs include connections to local Filipino communities, mentorship with an experienced Filipino nurse, and access to mental health support resources to help you navigate homesickness and emotional challenges.